Software Quality Assurance Engineer

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model, whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point of sale at their next event.

What you’ll do

We are looking for a Software Quality Assurance Engineer to join the Stripe Terminal Device Software Quality Assurance team. In this role, you will own the quality assurance process and results for firmware and device operating system components across our payment terminal devices. You'll work closely with software development teams to define quality standards, develop test strategies, and drive software quality improvements through technical expertise and process enhancements.

Responsibilities

• Own software quality for Terminal device software components, including firmware and the device operating system, and ensure software quality targets are met for customers. Collaborate with developers during software planning, change review, and release meetings to understand new features, specifications, expected behaviors, and the impact and risks of changes. Create spot tests before branch cut.
• Deeply understand customer use cases, Product Requirements Documents, and Software Design Documents. Work with developers to create test plans that improve coverage across configurations, user scenarios, and reliability testing.
• Perform Bluetooth validation across multiple devices, edge cases, and recovery scenarios. Validate devices with enterprise network configurations and security types.
• Design and execute testing for power performance, battery behavior, sleep and wake reliability, and resilience under extended or degraded operating conditions.
• Design, build, and maintain lab setups and test environments that reflect production-like usage conditions and support repeatable validation.
• Co-lead software quality incident remediation with engineering teams, includ