Subscription Compliance Manager

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

About Okta

Okta is The World’s Identity Company(™). Our vision is to free everyone to safely use any technology. Today, we’re pioneering the blueprint for securing AI and defining the future of identity.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box. We’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Subscription Compliance Program (SCP)

The Subscription Compliance Program’s mission is to protect Okta’s Intellectual Property. We do this by recovering lost revenue due to compliance overages and educating our customers, partners, and employees.

The Subscription Compliance Manager Opportunity

Reporting to the Head of Subscription Compliance, this role will be responsible for managing all aspects of a compliance engagement. You will work with internal tools and systems to determine if Okta’s customers are in compliance with the terms and conditions of their agreements. When subscription violations are identified, You will collaborate with Sales and other internal teams to resolve the compliance issues and drive revenue growth while ensuring a positive sales experience for the customer.

What you’ll be doing

• Manage compliance engagements from beginning to end
• Analyze and interpret complex subscription activation, usage, and contract data
• Work extensively across several internal organizations such as Sales, Renewals, Customer Success, Deal Desk, Product, Data, Legal, and Operations
• Strategize with Account Teams in driving true-up, upsell, and cross-sell opportunities
• Handle both internal and external compliance-related escalations
• Participate in ongoing Sales / Account Team training and enablement
• Help create and improve compliance policies, procedures, playbooks, and best practices
• Attend and present at Sales Quarterly Business Reviews (QBRs)

What you’ll bring to the role</s