Strategy & Operations Lead — Korea

About the Team The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions. About the Role We are looking for a Strategy & Operations Lead to lead and scale operational excellence in Korea. Reporting to the General Manager, Korea, this leader will work hand in hand with the General Manager to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor. This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind. This role is based in Seoul, Korea and we use a hybrid model of 3 days in office. You’ll be responsible for: Defining and implementing the Korea operating strategy in alignment with APAC & global objectives and regional priorities. Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics. Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region. Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making. Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions. Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives. Supporting market entry strategies and operational readiness for Korea Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams. Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently. Collaborating closely across functions to drive accountability and deliver against regional goals. Ensuring seamless coordination between global and regional stakeholders. Acting as a central point of accountability for operational delivery across Korea. Building, leading, and mentoring a high-performing regional operations team. Fostering a culture of accountability, inclusion, operational rigor, and continuous learning. Developing leadership bench strength across key markets and functions. We’re looking for someone with: Significant experience leading regional or international operations in a fast-scaling, complex business environment. Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans. Experience operatin