Strategic Consultant I

Our mission at Greenhouse is to make hiring work for everyone – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can achieve our mission.

Join us to do the best work of your career, solving meaningful problems with remarkable teams.

Greenhouse is looking for a Strategic Consultant to join our team!

The Strategic Consultant owns Greenhouse’s largest and most complex paid strategic enablement engagements via professional services. You will be an integral member of the Customer Success and Professional Services teams, accelerating Greenhouse-led implementations and conducting system audits, strategic advisement, reconfigurations, and change management.

High proficiency with Greenhouse Recruiting is only part of the skillset we're looking for. A successful candidate will be skilled at distilling complex needs into digestible workflows, and feels comfortable inspiring decision makers to action.

Who will love this job

• An organized multi-tasker - you can handle multiple complex engagements simultaneously and never lose sight of detail and organization in the process
• A collaborative teammate - you work with both internal and external stakeholders to drive the success of project
• A strategic thinker - you're an expert in all things Greenhouse and Talent Acquisition best practices and policies, and use your knowledge to advise and provide clear and actionable recommendations
• A creative builder - you see the gaps in processes and actively work to optimize documentation, resources, people, tools, workflows, etc
• An advocate - you turn customers from passive users to active champions of our product

What you’ll do

• Work strategically with our largest and fastest-growing customers to help upgrade their workflows, system configurations, and recruiting strategies
• Build documentation and playbooks to standardize consulting engagements and processes
• Strategize and oversee the professional services lifecycle of multiple projects at a time
• Partner with customers for specific lengths of time to advise, educate, and facilitate changes based on your recommendations
• Engage in change management and evangelism