Sr. Benefits & HR Operations Analyst

Who we are

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us.

To be eligible for this role you must be able to work remotely and reside only in the approved states of FL, GA, ID, NC, TX, WA & MI.

Your Responsibilities:: HR Operations & Systems System Ownership: Support the administration and optimization of Workday and other HRIS tools; troubleshoot issues and ensure data integrity across the platform. Lifecycle Support: Execute the operational transactions of key employee milestones, including compensation adjustments, promotions, terminations, and onboarding. Data & Analytics: Design and maintain real-time dashboards; provide actionable reporting on turnover, headcount, and other key organizational metrics. Process Engineering: Develop Standard Operating Procedures (SOPs) and document workflows to scale HR operations effectively. Benefits & Wellness Administration: Program Management: Lead the day-to-day administration of global health and wellness programs, acting as the primary point of contact for employee inquiries. Financial Oversight: Execute the benefit reconciliation process and ensure accurate, timely processing of all carrier billing. Leave of Absence (LOA): Coordinate and track leave programs (FMLA, Disability, etc.) ensuring a supportive experience for employees and compliance with all regulations. Perk Optimization: Assist in the evaluation and rollout of employee perks to enhance the overall employee value proposition. Compliance & Governance: Regulatory Filings: Direct the preparation and submission of information required for EEO-1, ADA, FMLA, and Department of Labor audits. Policy Development: Draft or revise internal HR policies to ensure they remain current with changing local, state, and federal labor laws. Audit Readiness: Maintain rigorous documentation standards for OSHA and other governmental reporting requirements.

Your Qualifications: : Experience with Workday and other HR Systems such as absence management software, ticketing tools, etc. Demonstrated experience supporting corporate health and wellness benefits as well as leave of absence