Senior Manager, Pricing Operation

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery,” which offers next-day delivery for a wide selection of items at affordable prices, and “Rocket Overseas,” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position: Senior Manager, Pricing Operations

Role Summary

The Senior Manager, Pricing Operations will lead a team responsible for operational programs, cross-functional execution, and scalable process governance that support Coupang’s business in Taiwan. This role will own program milestones, risks, dependencies, operating metrics, and root-cause analysis across complex business operations. The successful candidate will use SQL, structured problem solving, and effective English communication to turn operational issues into measurable actions and outcomes. (The scope may include price-match-adjacent programs such as competitive intelligence, competitor purchasing, mystery shopping, or seller-classification initiatives.)

What will you do?

• Lead and develop an operations team, with responsibility for work allocation, performance management, talent development, and team output.
• Drive cross-functional programs by aligning stakeholders, resolving priority conflicts, clarifying ownership, and delivering shared outcomes.
• Own operational processes and programs from definition through execution, including milestones, risks, dependencies, governance, and performance metrics.
• Build and use SQL queries to investigate operational performance, identify anomalies, test root-cause hypotheses, and support decisions.
• Translate complex operational problems into structured analyses, validated causes, actionable plans, and measurable improvements.
• (Design and operate comp