Senior Connectivity Partner Manager, Bangkok (SEA/IN)

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

This role is part of the Key Accounts team at Airbnb who manages the partner relationships with our largest Supply Enterprises & API connectivity software partners.

The Difference You Will Make

We are looking for an experienced Senior Connectivity Partner Manager to accelerate our API Connectivity Partnerships in the fast-growing territories of Southeast Asia and India. As a member of the Key Accounts team, you will be managing partner relationships with strategic supply partners, including distribution software companies and other IT solutions for Airbnb’s accommodation partners in APAC. You will be responsible for prospecting, contracting, on-boarding and optimizing strategic partnerships to accelerate growth and performance on both sides. You will be reporting to the Regional Key Accounts Lead in APAC.

A Typical Day

• Own a portfolio of Airbnb’s key partners and act as the key representative for these partners.
• Execute a win-win strategy for your portfolio that drives commercial value to all parties and positions Airbnb as a top strategic partner across all distribution channels.
• Develop strong relationships with executives and decision makers within your API partner portfolio, ensuring that partnerships meet the highest industry standards and that commercial agreements and service-level agreements (SLAs) are consistently met.
• Use data to identify strategic opportunities and launch pilots to drive sales growth
• Conduct regular business reviews, QBRs and formal presentations for internal and external purposes.
• Educate clients on product updates and share partner feedback with internal stakeholders
• Prospect, onboard and optimize new API partners (technical integration, onboarding and growth of hosts/listings).
• Achieve quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth targets.
• Develop a deep understanding of technical integrations across Property Management Systems, Channel Managers, and Central Reservation Systems to provide targeted client support
• Build close working relationships with internal stakeholders (Product, Tech Support, Regional Sales, Revenue Operations, Legal) to provide support for key partners and unlock growth opportunities.
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