Regional Operations Manager in Japan

#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.

About the Role

Join our Global Catalog Ops team as a Sr. Brand Owner Catalog Manager, where your primary goal and responsibility will be leading initiatives related to the completeness and quality of the catalog of brand Manufacturers (or CPGs), which is critical for many aspects of the business, such as customer experience, promotions, and reporting of sales and campaign performance, among others. For this, you will lead projects to define methodologies and processes for accurately assigning products to their respective brand Manufacturers as well as initiatives to collect product content data to build and maintain Manufacturer catalogs complete and updated.

Your role will be to ensure the catalogs of the main CPGs meet all business needs in terms of attribute completeness and freshness by defining KPIs, running initiatives to increase coverage, and working with third parties, Uber teams, and CPG teams to ensure the data ingestion and maintenance process is optimal for all parties.

Your Impact in Role

• Track KPIs related to the CPG onboarding process and attribute coverage, freshness, and accuracy.
• Create and lead initiatives and projects to improve these KPIs and CPG catalog quality and completeness.
• Work with commercial teams to define a CPG prioritization plan that follows the business definitions and objectives with an engagement strategy.
• Drive CPG engagement to onboard them to Uber through Third-Party companies to receive all needed information and content.
• Work and collaborate with CPGs and Catalog teams to scope and model all relevant attributes needed for different aspects of the business.
• Collaborate with Catalog teams to define processes and opportunities for improvement aiming to have full attribute coverage and freshness of these CPG catalogs in all relevant merchants.

The Experience You'll Bring

• Analytical problem solver: you possess a strong analytical attitude, enjoy critical thinking, and can derive insights from data.
• Technical proficiency: you're proficient in SQL.
• English proficiency: you'll need to communicate on a regular basis with people from across the globe.
• Organization and management capacities: you excel at maintaining order and structure even within complex projects, and are able to prioritize and run tasks effectively.
• Effective communication: you're a skilled communicator, have an open mind to new or out-of-the-box ideas, and aren't afraid to voice your opinion.

Preferred Qualifications

Experience working in commercial areas with client management.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.