Principal Product Manager

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion connecting millions of buyers and sellers across the world. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and Brooklyn, we combine the desirability of luxury with the trust and rigour that make buying pre-loved effortless and safe. We currently have a diverse global team of 600 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective.

About Vestiaire Collective We are looking for a Principal Product Manager – Operations to lead our Operations Product team. Based in Ho Chi Minh City, you will report to the Chief Product Officer.

Why this role matters Every purchase on Vestiaire Collective depends on an invisible machine working flawlessly — an item listed, authenticated, published, sold, and delivered, all with total trust. That machine is the product you'll own. Based in Ho Chi Minh City alongside our Engineering team, this is a hands-on, deep-scope IC role. You'll be the person the company trusts to crack its hardest operational problems — starting with two: Stopping fraudulent sellers without adding friction for the honest majority. Fraud is an existential trust problem for a marketplace; you'll own the strategy to detect bad actors early and defend our authentication promise — increasingly with AI. Creating imagery that delights buyers. In pre-loved luxury, the image is the product. You'll reimagine how we capture and present items so browsing feels as desirable as the pieces themselves.

What you'll own The product vision and strategy for the operations, logistics and imagery ecosystem — end to end, from listing to delivery. Seller trust & fraud prevention: the detection, prevention and resolution systems that protect buyers and defend our authentication promise. Buyer-facing imagery & item presentation: how unique, second-hand items are captured, enhanced, and merchandised to be irresistible and trustworthy. The AI agenda for operations: where AI can step-change fraud detection, imagery generation/enhancement, catalog quality and operational speed — and shipping it, not slideware. Measurable outcomes: fraud/dispute rates, authentication quality and throughput, time-to-publish, listing conversion, and their line of sight to NPS. The architecture partnership with Engineering to build systems that scale with international growth. A culture of discovery — continuously testing against value, usability, feasibility and viability risks, and killing ideas that don't earn their place.

Who you are 8+ years in product management, with deep experience in operations, logistics, trust & safety around