Manager, Data Analyst (SCM Automation)

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

We are seeking an exceptionally pragmatic and results-driven Lead Data Analyst to be the strategic core of our Supply Chain team. Your mission is to solve our toughest demand forecasting and inventory challenges—from preventing stockouts to clearing excess goods. This is not a back-office reporting role. You will be a hands-on catalyst who can "figure things out," develop clever solutions, and collaborate across the company to see your insights implemented in our production systems.

What You Will Do

• Ideate & Develop Smart Heuristics:Proactively identify weaknesses in our supply chain systems and develop smart, practical logic from solving them. Your focus will be on driving demand forecast improvements, Out-of-Stock (OOS) and excess inventory attribution models.
• Build Rapid Proof-of-Concepts (POCs):Quickly validate your ideas with hands-on POCs. You will build working prototypes, such as a Root Cause Analysis dashboard that automatically attributes OOS events to causes like 'Under-forecasting'.
• Product Analytics: Participate in experimentation design, A/B tests, cohort studies and measuring the effectiveness of product launches.
• AI & prompt Engineering: Leverage Large Language Models (LLMs) and advanced prompt engineering to automate unstructured data, and accelerate internal analytical workflows.
• Champion for Productionalization:Partner closely with our Demand Planning and Engineering teams to get your validated POCs productionalized. You are the subjectmatter expert who