Knowledge Management and Training Project Intern

About the job

Spend your summer turning technical knowledge into tools that help data center teams work with confidence.

As a Knowledge Management and Training Project Intern, you will support the Technical Services team in Austin. You will help build clear documentation, training materials and knowledge resources for data center engineering environments.

You will work with engineers, operational teams and subject matter experts to turn complex information into usable guidance. Your work will help colleagues understand current processes, onboard faster and apply information with confidence.

This is a 12-week, full-time summer internship, planned for May to August. You will own defined project tasks with guidance, feedback and support from experienced team members.

You will gain practical experience in documentation, training content, knowledge systems and project coordination.

The team and culture

You will work with a team that supports the infrastructure used to develop and test the next generation of AI systems. Work happens through clear briefs, expert input, structured reviews and regular feedback.

You will be trusted to organize information, ask useful questions and improve how knowledge is shared. Decisions are made through accuracy, clarity, user feedback and alignment with the right subject matter experts.

The team values people who think big, act fast, take responsibility and speak up. As an intern, you will build confidence by helping technical teams make complex information easier to use.

What we’re looking for

• Current enrollment in a bachelor's or master's degree program in communications, information management, business, learning and development, technical communication or a related field
• Strong written communication skills and the ability to organize information clearly for different audiences
• Careful attention to detail, with a commitment to accurate, high-quality work
• Ability to follow established processes, incorporate feedback and ask questions when requirements are unclear
• Organizational and time-management skills, including the ability to manage assigned tasks and deadlines
• Interest in technical, engineering, data center or operational environments, with confidence using productivity, presentation and collaboration tools

While we have outlined a set of requirements, we value transferable skills and diverse experiences.

Benefits

• Flexible working: Balance your work and personal life with greater flexibility
• Comprehensive healthcare: Medical, dental and vision coverage to help keep you and your family healthy
• Phantom equity: Share in Graphcore’s success
• Tax-advantaged healthcare savings: Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) to help you make the most of your healthcare spending
• P