Kafé Supervisor

<p><strong>About TOTEME</strong></p><p>TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations, and the notion of style.</p><p>With an appreciation for how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Archetype pieces are realized in authentic materials, rich textures and graphic silhouettes. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals, and spaces.</p><p>TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create women’s and men’s collections spanning ready-to-wear, shoes, bags, accessories, and jewelry.</p><p><span><strong id="docs-internal-guid-24af31f5-7fff-d648-4ec2-2467bfa62c9c">The Role</strong></span></p><p><span>TOTEME is looking for a Kafé Supervisor to join our team on a full-time basis. The role is based at our new TOTEME Kafé, located next to the Madison Avenue Flagship store. In this role, you will lead the daily Kafé operations, ensuring excellent service, efficient workflows, and the highest standards of quality and hygiene. You will report to the Store Manager and work directly with the Kafé Team and Madison Avenue Store Team.</span></p><p><span><strong id="docs-internal-guid-24af31f5-7fff-d648-4ec2-2467bfa62c9c">Responsibilities</strong></span></p><ul><li><p><span>Lead daily Kafé operations, including opening and closing procedures, task allocation, and service flow.</span></p></li><li><p><span>Deliver a welcoming and attentive customer experience that reflects TOTEME’s identity and service standards.</span></p></li><li><p><span>Guide, motivate, and support the Kafé team throughout each shift.</span></p></li><li><p><span>Prepare and serve coffee, beverages, cakes, and other products.</span></p></li><li><p><span>Maintain high standards of food safety, hygiene, cleanliness, and presentation.</span></p></li><li><p><span>Monitor inventory, coordinate replenishment, receive deliveries, and minimize product waste.</span></p></li><li><p><span>Oversee point-of-sale transactions, cash handling, daily reconciliation, and operational reporting.</span></p></li><li><p><span>Partner with the Madison Avenue Store Team to create a seamless overall customer experience.</span></p></li><li><p><span>Participate in and contribute to TOTEME’s social and environmental sustainability strategy.</span></p></li></ul><p><span><strong id="docs-internal-guid-24af31f5-7fff-d648-4