Global Head of Communications

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.

The Opportunity

Trust is one of Xendit's greatest competitive advantages.

As Global Head of Communications, you will be the steward of our reputation, shaping how Xendit is understood by customers, partners, regulators, employees, the media, and the broader technology ecosystem.

This is not a traditional public relations role. It is a strategic leadership position responsible for ensuring that every communication strengthens confidence in who we are, what we build, and why we exist.

You'll help define the company's voice, elevate our leaders, strengthen our culture, guide us through moments of opportunity and challenge, and ensure that our story reflects the scale of our ambition.

Key Responsibilities

Shape Xendit's Global Narrative

• Define and evolve Xendit's corporate narrative as we continue to grow across Southeast Asia and beyond.
• Translate complex technology and financial products into simple, compelling stories.
• Ensure consistency across every audience, market, and communication channel.
• Position Xendit as a trusted leader in financial infrastructure and digital payments.

Protect and Strengthen Our Reputation

• Develop proactive reputation strategies across all stakeholder groups.
• Anticipate communications risks and prepare the organization for high-impact situations.
• Lead crisis communications and issue management with sound judgment and calm execution.
• Build frameworks that help Xendit communicate consistently during periods of rapid growth and change.

Exec