Director, Employee Relation

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

What You Will Do

• Lead a multi-level, multi-functional ER organization with strategic influence across regions for Coupang Rocket Fulfillment Center.
• Set the technical and performance bar for ER practices and compliance standards.
• Design and implement company-wide ER strategies, including risk governance and labor-management stability.
• Drive simplification and process improvement while managing complex, high-stakes ER issues.
• Establish contingency plans and lead proactive risk management to protect organizational integrity.
• Mentor senior leaders and develop successors for critical ER rol