Business Development Manager, Retail

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. After years building the best POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.

This role offers a fantastic opportunity to join the sales leadership team at Toast!

What you’ll do (Responsibilities)

As a Manager for the Business Development team, you will hire, develop, coach, and train a team of outbound business development professionals. If you enjoy managing and building a team and are excited about transforming the way convenience stores, grocery stores, and bottle shops operate, then this is the role for you!

• Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota.
• Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
• Manage day to day activities of the BDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation.
• Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
• Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality.
• Work to identify the best talent in our industry and maintain headcount requirements across your team.

What you’ll need to thrive (Requirements)

• Management experience with a proven track record of hiring, retaining and developing individuals and team
• Experience working in and building business development teams that drive opportunities and revenue.
• An ability to adapt amidst rapid growth and change.
• Experience achieving and exceeding goals (as individual or manager) and building and managing key metrics for a sales organization.
• Self motivated, creative, empathetic, flexible with the ability to perform well under pressure.
• Proficient in CRM systems (Salesforce)
• An entrepreneurial and feedback-driven mindset.

What will help you stand out (Nonessential Skills/Nice to Haves):

• Direct experience working in the hospitality or retail industries
• Experience standing up a new vertical or establishing the playbook for success with a new sales motion

AI at Toa