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Bank Coordination & Process Support #ESY

RECRUIT EXPRESS PTE LTD · NGEE ANN CITY, ORCHARD ROAD

ContractOn-siteEnglish

About the role

From the employer’s listing · RECRUIT EXPRESS PTE LTD · posted 20 October 2026

  • Cross-Team Coordination
  • Coordinate operational matters across FOSS, Front Office and relevant COO/support teams.
  • Follow up with stakeholders on outstanding information, changes and agreed actions.
  • Help ensure information is communicated consistently across impacted teams.
  • Maintain appropriate trackers and provide visibility on outstanding actions.
  • Support implementation of operational changes by coordinating inputs and updates across stakeholders.
  • SCA / CAA Pairing Management
  • Maintain and update SCA and CAA pairing records based on approved changes.
  • Coordinate with relevant stakeholders when there are changes to coverage, assignments or pairings.
  • Perform basic checks to ensure pairing information is complete and accurately reflected in the relevant records.
  • Maintain a clear record of changes for operational reference.
  • Process Documentation
  • Draft and update process documents, SOPs, working guides and reference materials on an ad-hoc basis.
  • Translate operational discussions and process changes into clear, practical documentation.
  • Work with process owners and team members to validate documentation before circulation.
  • Periodically review existing materials and highlight areas requiring updates.
  • Operational & Ad-hoc Support
  • Support team initiatives, process enhancements and implementation activities.
  • Assist with information gathering and consolidation for management or operational reviews.
  • Identify gaps or inconsistencies in trackers, documentation or coordination processes and raise them to the relevant owner.
  • Provide general coordination support for time-sensitive or ad-hoc operational requirements.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Skills mentioned

Team MonitoringWorkplace ViolenceRecord KeepingImplementing Changebank liaisonsStakeholder EngagementIndemnityTrack Access ManagementMarket CoverageFront Office OperationsScreeningTimekeeping

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