Assistant Store Manager

<p><strong>About TOTEME</strong></p><p>TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations, and the notion of style.</p><p>With an appreciation for how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Archetype pieces are realized in authentic materials, rich textures and graphic silhouettes. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals, and spaces.</p><p>TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create women’s and men’s collections spanning ready-to-wear, shoes, bags, accessories, and jewelry.</p><p><strong>The Role</strong></p><p>TOTEME is looking for an Assistant Store Manager to join our Madison Avenue Flagship store in New York on a full-time basis. In this role, you will support the Store Manager in leading the team, driving sales, and delivering an elevated client experience. As a brand ambassador, you will help cultivate a welcoming and inspiring in-store environment while building lasting client relationships. You will report directly to the Store Manager.</p><p><strong>Responsibilities</strong></p><ul><li><p>Manage store operations, ensure efficient workflows, and staff scheduling.</p></li><li><p>Drive sales performance and monitor progress to consistently meet or exceed targets.</p></li><li><p>Provide daily coaching and support to Sales Advisors, ensuring high team performance and consistent service excellence.</p></li><li><p>Guide the team on brand knowledge, collections, store experience, and operational procedures.</p></li><li><p>Support the planning and execution of in-store events and activations in collaboration with the Store Manager.</p></li><li><p>Lead by example in developing strong client relationships and fostering a culture of genuine clienteling.</p></li><li><p>Ensure visual merchandising standards are met and coach the team on day-to-day execution.</p></li><li><p>Conduct regular team briefings to align on business priorities, company policies, and new collections.</p></li><li><p>Share product insights and qualitative feedback with internal teams, based on client needs and local trends.</p></li><li><p>Participate in and contribute to TOTEME’s social and environmental sustainability strategy.</p></li></ul><p><strong>Your Profile</strong></p><ul><li><p>Minimum of three years of experience in a senior retail role, preferably within the luxury fashion sector.</p></li><li><p>Experience in leading and coa