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Application Support Engineer (Production Support)

ITCAN PTE. LIMITED · PRUDENTIAL TOWER, CECIL STREET

合同制现场办公英语

职位介绍

摘自雇主发布的职位信息 · ITCAN PTE. LIMITED · 发布于2026年10月14日

  • Troubleshooting & Debugging: Analyze system and application logs, run diagnostic queries, and isolate the root cause of software bugs or outages.
  • Application Maintenance & Monitoring: Track production system health using monitoring tools, apply patches, and deploy release/change requests.
  • Cross-Functional Collaboration: Work closely with software developers, system administrators, and business analysts to hand off complex defects or test hotfixes.
  • Documentation: Write and update troubleshooting guides, FAQ articles, and post-incident review reports.
  • Financial / Banking domain experience will be an added advantage
  • Experience with Linux and Windows environments

提及的技能

TroubleshootingSoftware Defect ManagementTroubleshooting ProceduresFinancial Economicsmanaging developersDocumentationSystem LogsBanking ExperienceApplying PatchesSystem AdministrationEngineering SupportApplication Maintenance

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