Account Manager, Engaged - Austin

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

What You’ll Do

CoreWeave’s Engaged Accounts team manages and grows a book of active, billing customers across infrastructure and software. The team is built to deepen existing customer relationships, protect revenue, and expand consumption through a portfolio model supported by technical and cross-functional specialists.

About the Role

The Account Manager owns a portfolio of 15–30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software. This role is responsible for the day-to-day health, retention, renewal, and expansion of those accounts.

This is a customer-facing role for someone who can manage a book of business while driving commercial execution across infrastructure and software motions. The right candidate will build durable, multi-threaded relationships, manage renewals and expansions, and coordinate internal resources to keep customers successful and growing.

In this role, you will

• Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.
• Drive expansion, and retention across your book, protecting and growing recurring revenue.
• Identify, shape, negotiate, and close expansion opportunities within existing accounts.
• Build and maintain multi-threaded relationships across technical and business stakeholders within each customer.
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
• Orchestrate CoreWeave resources — Solutions Architects, Technical Solutions Managers, support, and product specialists — to resolve issues and unlock growth across your portfolio.
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.
• Forecast and report on portfolio revenue, renewals, and exp