Senior Product Manager - Flights OTA

<h2><span><strong id="docs-internal-guid-db00277c-7fff-aeea-8581-f0519278ea1b">About Wego</strong></span></h2><p><span>Wego is the leading travel app and the largest online travel marketplace in the Middle East and North Africa. Our mission is to make travel better by helping millions of people discover, compare, and book flights, hotels, and travel experiences with confidence.</span></p><p><span>Founded in 2005, Wego has grown from a metasearch engine into a full travel platform — combining powerful search with our own OTA products, where we don't just point travellers at a fare, we sell it, ticket it, and stand behind it when plans change. Millions of travellers use Wego every month across hundreds of airlines, hotels, and travel providers.</span></p><p><span>That shift — from sending traffic to owning the transaction — is what this role exists for.</span></p><h2><span><strong id="docs-internal-guid-db00277c-7fff-aeea-8581-f0519278ea1b">Read this part before anything else</strong></span></h2><p><span>Flights OTA experience is a hard requirement. Without it, please don't apply. We will not shortlist strong generalist PMs, strong marketplace PMs, or PMs whose travel experience is limited to metasearch, aggregation, or affiliate funnels. Not because those people aren't good — because this domain cannot be learned on the job at the speed we need, and we've stopped pretending otherwise.<br><br>Here's the job at its best.</span></p><p><span>A traveller flying Jeddah to Manila has her flight cancelled by the airline sixteen hours before departure. She's connecting through a hub, she has carry-on only, and she holds a passport that won't get her landside anywhere en route.</span></p><p><span>The weak answer is "we'll refund you and you can rebook." The right answer takes about four seconds of expert reasoning: this is an involuntary cancellation, so the punitive change rules attached to her deep-discount fare don't apply — the ticket refunds in full, penalty-free. So refund it, re-shop the whole trip with her original budget restored, and rebuild her on two separate tickets through a different hub — having checked that the connection clears minimum connecting time, that both flights use the same terminal, and that she never has to re-clear immigration or re-check a bag, because she has neither the visa nor the luggage to survive a self-transfer. Send her two options. She's rebooked before she's finished processing the cancellation SMS.</span></p><p><span>That one decision reaches across supply, shopping, booking, ticketing, refunds, and finance. It requires reading the fare rules correctly, knowing whether the airline filed a bespoke policy for that market — the one that arrived by email last Tuesday and lives in a G