Product Designer

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

We’re looking for a Product Designer for our Customs & Trade Services team. In this role, you’ll design the tools that enable users to navigate customs, compliance, and ever-changing regulations across global shipments. You’ll drive design decisions, simplify highly complex customs processes, and help shape how technology transforms an industry undergoing significant modernisation. Your work will set a high standard for design quality, support global trade compliance, and influence the direction of products with broad impact for both customers and internal teams.

You Will

• Apply a systems-thinking mindset to design decisions, proactively addressing edge cases to deliver robust, high-impact solutions.
• Conduct user research and gather insights.
• Leverage AI and emerging technologies to drive efficiency and elevate design outcomes.
• Collaborate across functions to define and execute the design vision and strategy in a complex, rapidly evolving environment.
• Give and solicit feedback from other designers to continually raise our bar for quality.
• Build prototypes to share and test concepts.
• Translate deep user research into actionable requirements that champion user needs.
• Recommend and implement enhancements to the design system for greater consistency and flexibility in customs products.

You Should Have

• 4+ years professional hands-on design experience.
• Demonstrated influence and initiative in shaping design visions, strategies, and standards.
• Expertise in crafting and evolving scalable interaction patterns and design systems.
• Ability to clearly articulate your work and rationale in a dynamic, agile environment
• Strong cross-domain knowledge with the ability to tackle complexity and provide high-level UX guidance across teams.
• Proven collaborator with a drive for process improvement, inclusion, and continuous growth for yourself and your team.
• A deg