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Principal Product Manager - Platform Security

PagerDuty · Toronto

On-siteEnglish

About the role

From the employer’s listing · PagerDuty · posted 6 October 2026

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

About the Role

PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform. This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners.

This is a senior individual contributor role. You'll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time.

The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment. You've owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority.

What You'll Own

Product & Platform Security

  • Define and evolve PagerDuty's platform identity and security architecture — trust boundaries, authentication and authorization models, and secrets management frameworks
  • Admin experience and admin console for enterprise and security administrators
  • Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought
  • Own the security platform roadmap
  • Provide security and secure-design leadership to other product teams across the portfolio

What You'll Build

This role owns a portfolio of platform security surfaces that includes:

  • Identity & Permissions platform — the authentication and authorization foundation for both human users and AI agents, spanning role

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