About the role
From the employer’s listing · Contentsquare · posted 2 July 2026
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
About the job
The Information Systems Department (ISD) mission is to provide solutions, tools, services, data insights and AI to Contentsquare, enabling employees to work effectively and efficiently. Following recent re-organization shifting Human Resource Information System management from People team to ISD, we are seeking a People Systems Lead. In this role you will lead system configuration, business process design, tier 2-3 maintenance, reporting and integration projects for our core Human Resources applications, especially Workday HCM. You will partner closely with People Business Process Owners, IT, Finance, Legal, Procurement, and cross-functional stakeholders globally to deliver scalable People solutions.
What you will do
Lead Workday HCM administration design, configuration and serve as primary subject matter expert for system optimization and security architecture across HCM modules. Design, configure, and continuously improve business processes to streamline People operations, enhance user experience, and enable sustainable growth. Build advanced workflows with dynamic approval routing, event-triggered notifications, exception handling, and conditional logic to support complex international requirements. Manage integrations with payroll providers, benefits, talent acquisition, learning system and third-party tools using EIB, connectors, and REST/SOAP APIs to ensure seamless data flow and maintain data integrity across systems. Partner with business teams in particular the People Team to translate business requirements into scalable technical solutions while enabling them on product management practices. Conduct technical analysis of releases, assess feature impacts, and perform non regression testing in sandbox environments. Implement security configurations including role-based access controls, domain security policies, user-bas