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MSD 365 Customer Relationship Management (CRM) Lead

Sparix Global. · Remote (Worldwide)

Remote, worldwideEnglish

About the role

From the employer’s listing · Sparix Global. · posted 5 October 2026

<p> <strong>Headquarters:</strong> Anguilla <br /><strong>URL:</strong> <a href="http://sparixglobal.com">http://sparixglobal.com</a> </p> <p><span><span><b><span><span>Job <span>Title - </span> MSD 365 Customer Relationship Management (CRM) Lead<br> Experience <span>Required - 10+</span> Y<span>ears</span> <br> <span>Timezone -</span> EST (Approx 6:30 PM IST to start, 8 hours a day)<br> Work Mode: Remote </span></span></b></span></span></p> <h3><span><span><span><span><span>Description of Duties</span></span></span></span></span></h3> <ul> <li><span><span><span><span><span>Study and understand the PTC's <span>current, plus desired,</span> <strong><span>Microsoft CE application</span></strong>, configurations, and technologies. </span></span></span></span></span></li> <li><span><span><span><span><span>Coordinate changes and designs to the CBOS and UBOS, <span>plus</span> the PTC's other technologies, ensuring they meet PTC's needs and follow standards and policies. </span></span></span></span></span></li> <li><span><span><span><span><span>Architect and build a roadmap for delivery. </span></span></span></span></span></li> <li><span><span><span><span><span>Assign <span>work and manage and mentor a team of CRM and full </span>stack developers. </span></span></span></span></span></li> <li><span><span><span><span><span>Ensure successful delivery for the CRM, portal, and web app as part of the UBOS project. </span></span></span></span></span></li> <li><span><span><span><span><span>Advise PTC leadership on current trends in <strong><span>Microsoft CE applications</span></strong> and functionalities. </span></span></span></span></span></li> <li><span><span><span><span><span>Act as a subject matter expert and represent the PTC in meetings and reports with stakeholders. </span></span></span></span></span></li> <li><span><span><span><span><span>Raise concerns and potential issues to PTC leadership with sufficient detail for decision-making. </span></span></span></span></span></li> <li><span><span><span><span><sp

Skills mentioned

Customer Support

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