Growth Operations & Automation Specialist

Why this role exists At Pennylane, Growth Operations is crucial in transforming prospect data and marketing processes into an automated, reliable, and scalable growth engine. We are hiring a Growth Operations & Automation Specialist to join our Growth team and work at the intersection of business, data, automation, and AI. Your mission: enhance how we identify, enrich, and activate prospects while building tools that boost Marketing and Sales efficiency. You will also contribute to AI adoption by identifying use cases, creating agents and workflows, testing new tools, and empowering teams to use them effectively. 🌍 What is Pennylane? Pennylane is one of France's leading fintech unicorns, creating the financial and accounting operating system for European SMEs and accounting firms. Founded in 2020, we empower business owners to make better decisions and enable accountants to focus on client advisory. A few figures to illustrate our scale and ambition: 💻 1.3 million+ SMEs already work with Pennylane. 🤝 7,000+ accounting firms use our platform. 👨‍👩‍👧‍👦 1,100+ Pennylaners representing over 25 nationalities. 💰 €400 million+ raised since launch. 🌍 Remote-friendly, international culture as we expand across Europe. What you’ll do As part of our Growth team, you'll closely collaborate with Marketing, Sales, Product Marketing, Operations, and Product. Build scalable automation workflows Design and maintain complex workflows using n8n Automate prospect scraping, enrichment, scoring, and activation Identify CRM bottlenecks and replace manual processes with scalable solutions Connect our data warehouse with Salesforce to generate opportunities and provide actionable insights to Sales Turn data into growth Improve prospect database quality and usability Build tools to help Marketing and Sales generate and activate qualified leads Support acquisition initiatives: outbound, events, partnerships Monitor project impact on lead generation, conversion, and efficiency Drive AI adoption Identify valuable AI use cases for Growth, Marketing, and Sales Create agents, skills, and reusable workflows Experiment with tools like Dust, Cursor, and Claude Code Support adoption via training, documentation, and pilot programs Connect and optimise our stack Integrate tools such as Salesforce, Modjo, Dust, and Livestorm Translate business needs into technical solutions Own projects from scoping to deployment and iteration Ensure compliance with GDPR, CNIL, security, and data governance What you bring Hands-on experience in Growth Ops, Marketing Ops, Revenue Ops, or automation , ideally in B2B SaaS or a scale-up Strong proficiency with n8n and complex, multi-tool workflows Ability to translate business challenges into tech solutions Familiarity with CRM systems, prospect data, scraping, enrichment, and scoring Proven record of impactful automation projects Practical experience using AI tools and supporting adoption Strong communication and project management skills Autonomy