Growth Account Manager

Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward.

About the Job

We are seeking a strategic and commercially minded Account Manager to grow a portfolio of high-potential accounts across Southeast Asia and Greater China. You will work with ambitious businesses, including emerging international e-commerce brands and local technology companies, to identify opportunities and support their expansion. We aren't looking for a "check-in" person, we need a growth architect who thrives on seeing their clients level up.

Minimum Qualifications

• 3+ years of B2B account management or strategic sales experience in financial services, fintech, or payments
• Proven track record of consistently growing revenue within accounts. Experience managing global accounts is a strong plus
• Familiarity with the Malaysian or Thai market, as well as the broader regional landscape, is essential. You understand the needs and cultural nuances of merchants across local markets, Southeast Asia, and Greater China.
• Core Competencies:
• Builder & Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands-on, take full ownership, and are relentless in removing blockers for your clients and your team
• Exceptional Communicator: You possess professional proficiency in Chinese and English. You can persuasively present to key stakeholders in Malaysia/Thailand and Greater China, and collaborate effectively with internal teams Globally.
• Data-Led & Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify untapped potential and risks merchant may face

Attributes We Value

• Hustle with Integrity: You move fast, but you build trust through transparency and reliability
• Curiosity: You constantly ask “why” and dig deep to understand the root problem, not just the surface request
• Resilience: You are undeterred by long sales cycles and complex procurement processes

Responsibilities

1.⁠ ⁠ Portfolio Growth & Revenue Ownership

• Own the full P&L for a portfolio of accounts. Drive revenue and transaction volume through upselling, cross-selling (Pay-in, FX, payouts) and new use case expansion.
• Develop and execute comprehensive