About the role
From the employer’s listing · Surgo PTY Ltd · posted 22 September 2026
We are seeking a skilled French-speaking 2nd Line Service Desk Analyst to join a fast-paced, customer-focused IT support environment. This role is ideal for a technically strong individual with experience in troubleshooting complex issues, supporting end-users remotely, and working across modern IT infrastructure. Key Responsibilities Provide 2nd line technical support, resolving or escalating incidents within SLA Diagnose and troubleshoot complex IT issues across various platforms Act as a key…