About the role
From the employer’s listing · Jai Search Consultancy · posted 16 September 2026
We are seeking an experienced French speaking call centre trainer. The purpose of this role is to deliver, evaluate and report on all Business Unit specific training within the operation, in order to ensure the Agents are ready and prepared to deliver exceptional customer experiences. Key Responsibilities: Deliver product, systems and customer experience training to all Agents Operates within agreed training schedule and meets quality standards Delivers induction training to all Agents Delivers…