Director, Product Management, Provider Experience

Who we are

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us.

About the role Rover is looking for a Director of Product Management to lead the Provider Product Group inside our Global Provider Organization. In this role, you will own the product strategy and execution of Rover's multi-year provider roadmap: concentrating investment on our most successful providers while engaging our broader community of caregivers to strengthen marketplace depth and develop a high quality pipeline. You will lead four product teams working in service to our care providers, improving their experience and how they interact with the marketplace at every stage of their journey. This is a high-impact role that requires a unique blend of strategic vision and detailed-oriented, hands-on execution. You will set multi-year product direction and drive rigorous, experiment-led execution. The role carries direct accountability for supply-side revenue, provider retention, and new-customer booking growth. This role reports directly to the Senior Director of Supply based in Barcelona, and partners closely with Data Science, Engineering, Design, Trust & Safety, Marketing, Operations, Finance, Legal, and the International Business Team. As a people leader, you will manage a team of product managers based primarily in Barcelona and coordinate with cross-functional teams across Europe and the US.

• This is a hybrid position that has the minimum expectation to work out of our Barcelona Office in the Poblenou neighborhood two days per week on Mondays and Thursdays. For this reason, candidates must be based in Barcelona or willing to relocate.

What you'll own: Execution is delivered hand-in-hand with cross-functional partners; your job is to define the vision and what good looks like, sequence the bets, hold the alignment, and make sure all investments reinforce each other through excellent execution. Product Strategy and Vision. Own the multi-year provider product vision: translating Rover's provider strategy into a sequenced product direction and owning the narrative that aligns leadership, product teams, and partners behin