About the role
From the employer’s listing · DFDS · posted 8 September 2026
<p class="MsoNoSpacing"><span>Do you have a strong background in customs compliance and enjoy leading teams in a fast paced logistics environment? Are you passionate about process excellence, regulatory compliance, and delivering high standards of customer service? If so, you could be the newest addition to our team as a Customs Supervisor.</span></p><p class="MsoNoSpacing"><span><strong>Be part of the movement – and play your part.</strong></span></p><p class="MsoNoSpacing"><span><strong>About the role</strong></span></p><p class="MsoNoSpacing"><span>Working Monday to Friday, 14:00–22:30, you'll oversee evening customs operations, ensuring customs declarations, compliance activities, and export documentation are completed accurately and on time. Leading a team of five Customs Clerks/Administrators, you'll play a key role in supporting customers, maintaining regulatory compliance, and driving process consistency across the customs function.</span></p><p class="MsoNoSpacing"><span>You will be responsible for:</span></p><ul><li><p class="MsoNoSpacing"><span>Leading and supporting a team of five customs colleagues, ensuring workloads are managed effectively</span></p></li><li><p class="MsoNoSpacing"><span>Managing and overseeing customs entries across a range of freight movements</span></p></li><li><p class="MsoNoSpacing"><span>Conducting compliance checks to ensure declarations meet all regulatory requirements</span></p></li><li><p class="MsoNoSpacing"><span>Ensuring compliance with Catch Certificate, TRACES, customs, and border control requirements</span></p></li><li><p class="MsoNoSpacing"><span>Monitoring customs processes, identifying improvements, and driving operational efficiencies</span></p></li><li><p class="MsoNoSpacing"><span>Liaising with customers, internal departments, and external partners to resolve customs-related issues</span></p></li><li><p class="MsoNoSpacing"><span>Maintaining accurate records and supporting audit and compliance activities</span></p></li></ul><p class="MsoNoSpacing"><span><strong>About you</strong></span></p><p class="MsoNoSpacing"><span>You'll have at least two years' experience in a customs supervisory role, with strong knowledge of customs compliance procedures and regulatory requirements. Experience managing Catch Certificates, TRACES documentation, RoRo movements, and deep-sea freight operations is essential.</span></p><p class="MsoNoSpacing"><span>Strong IT skills are required, including confidence using Microsoft Excel and Word, alon