Capacity Specialist

<p><span>Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Then you might be the newest addition to our System and Product Support team in Passenger Revenue Operations as Capacity Specialist. </span>This is a 12 month maternity cover position, where you will play a key role in ensuring continuity and operational excellence within the team, while one of our colleagues is away.</p><p><span><strong>Be part of the movement – and play your part.</strong></span></p><div><p><span><strong>About the role</strong></span></p></div><p><span>As a Capacity Specialist, you play a key role in capacity configuration, maintenance, and operational support across our Passenger route network. Working closely with colleagues in Operations, Revenue Operations and Technology & Innovation teams, you ensure we always have the right vessel and capacity available for sale.</span></p><p><span>The role combines hands‑on system configuration with continuous process development and optimisation. You will be responsible for launching sailings, managing in‑year schedule and vessel changes, and supporting reliable, standardized capacity setups across routes. Through strong structure, ownership, and collaboration, you help reduce operational risk and manual errors.</span></p><p><span>You will be part of the System and Product Support team within Passenger Revenue Operations — a diverse, collaborative, and data‑driven department of 19 colleagues across Europe. The role is based at our Headquarters in Copenhagen and reports to the Head of System and Product Support.</span></p><p><br><span><strong>In this role, some of your primary tasks will be:</strong></span></p><p><span><strong>Capacity configuration and departure launch</strong></span></p><ul><li><p><span>Own the configuration of sailings for annual departure launches across assigned routes</span></p></li><li><p><span>Execute ad hoc and in‑year schedule and vessel changes in line with approved operational decisions</span></p></li><li><p><span>Ensure all departures are correctly configured according to agreed schedules, capacity frameworks, and commercial constraints</span></p></li></ul><p><span><strong>Schedule change process development</strong></span></p><ul><li><p><span>Define, maintain, and continuously improve processes for schedule change execution</span></p></li><li><p><span>Support clear handovers, timelines, and ownership across stakeholders</span></p></li><li><p&