About the role
From the employer’s listing · ADP · posted 20 September 2026
Team Leadership & People Management Lead, coach, and motivate a team of bilingual client service representatives handling chat and inbound customer interactions. Conduct regular one-on-one meetings, team huddles, coaching, and performance reviews. Build a high-performance culture focused on customer satisfaction, accountability, and continuous improvement. Manage employee engagement, development plans, and career progression. Support recruitment, onboarding, training, and talent retention initi…